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Keep the margin. Run your own fleet.

Stop paying 25–30% per order to aggregators on customers who already know you. Driver app, dispatch queue, live tracking, and customer SMS — built for venues doing enough delivery volume to justify owning it.

  • 25–30% per order aggregators charge — reclaimed on your own channel
  • One queue for both in-house and aggregator delivery jobs
  • Zero separate device needed — driver app runs on any smartphone
  • Live driver location visible to your dispatch team in real time

Aggregator-only versus owning your repeat business.

Most venues eventually run both — aggregators for reach, in-house for the regulars who already found you. The economics change once you separate the two.

Aggregator-only

Every delivery order pays the platform fee.

  • 25–30% per order including your most loyal customers
  • Customer complaints go to the platform, not to you
  • Delivery standards set by the platform, not your team
  • Repeat customer data stays with the aggregator
  • Platform outage means your delivery stops entirely

In-house fleet with Equimise

Regulars pay no commission. You set the standard.

  • Fixed cost per driver, not per order — margins improve with volume
  • Customer contact and complaint stays with your venue
  • Your drivers, your standards, your accountability
  • Every repeat delivery order builds your own database
  • Aggregator orders still flow into the same dispatch queue

Everything dispatch needs, nothing it doesn't.

The fleet tools are built around your existing order flow — not a standalone system that needs separate configuration.

01

Driver app for iOS and Android

Drivers receive jobs, get navigation, and capture proof of delivery — all in the app, without a separate device or carrier account.

02

Auto-dispatch rules

Assign by zone, driver proximity, or shift. Set the rules once and let the queue run — or override manually when the situation calls for it.

03

Customer SMS

Automatic messages on dispatch and when the driver is close. Customers know where their order is without calling you.

04

Proof of delivery

Photo or confirmation captured in the app, tied to the order record. Useful for disputes and driver accountability.

05

Aggregator orders in the same queue

Jobs from third-party platforms appear alongside your own channel in a single dispatch view — one screen for your whole delivery operation.

06

Live driver tracking

Every driver's location visible to your dispatch team in real time. Reassign, hold, or contact from the same screen.

The decision to run an in-house fleet isn't about cutting aggregators out — it's about having a lower-cost channel for your repeat customers while aggregators handle acquisition for new ones. You use both. You just stop paying 30% on the people who already found you.

Equimise operations playbook

  • 25–30%

    commission reclaimed on every in-house delivery order

  • One queue

    your own and aggregator jobs in the same dispatch view

  • Any phone

    driver app runs on iOS and Android without extra hardware

Own the delivery margin on your repeat customers.

Book a 30-minute walkthrough. We'll model your current aggregator volume, show you the dispatch flow end to end, and walk through driver onboarding for your fleet size.