Skip to content

Configure once. Run every service.

Define your tables, sections, deposit policies and pacing rules — and the customer-facing booking portal reflects them automatically. No second calendar to maintain, no manual blackout juggling, no accidental overbookings.

Book a demo See pricing

Everything the booking system needs to know about your venue.

Tables and layout

  • Table number, name and physical location
  • Minimum and maximum cover range per table
  • Table combinations for large groups
  • Section assignment (indoor, terrace, private dining)
  • Turn time by table or section

Capacity and pacing

  • Covers per arrival window (e.g. max 20 covers per 30-minute slot)
  • Service blocks and session end times
  • Walk-in hold allocation per section
  • Section-level capacity overrides for busy periods

Deposits and cancellations

  • Deposit amount by party size and service type
  • Trigger thresholds (e.g. deposits required for 6+ covers)
  • Cancellation window and no-show fee rules
  • Public holiday and special event deposit policies

Blackouts and special events

  • Full date blackouts (closed days, private events)
  • Section holds for functions with a start and end time
  • Special menus attached to a service or date range
  • Booking notes shown to guests at the confirmation step

Every rule about a table, readable at a glance.

Each table row shows its number, cover range, turn time, section and current configuration status. Change a turn time or a deposit rule and the portal reflects it before the next guest search — no extra publish step, no cache to clear.

Changes publish immediately to the customer portal

Table configuration — Main dining 12 tables configured · 3 sections
  • Table 12 · Section: Main dining 2–4 covers · 90 min turn
  • ↳ Deposit: $25/head for 4+ covers rule active
  • Table 13 · Section: Main dining 4–6 covers · 90 min turn
  • ↳ Combines with Table 14 for 8–10 combination
  • Table 20 · Section: Terrace 2–3 covers · 75 min turn
  • ↳ Blackout Sat 3 May — private event blackout active
  • Table 30 · Section: Private dining 8–12 covers · 120 min turn

Three things a static booking calendar can't do.

  • 01

    Capacity that computes itself from the layout

    Add a four-top, change a turn time, combine two tables — available slots update automatically. There's no slot grid to rebuild every time the floor changes.

  • 02

    Rules that enforce themselves

    Pacing caps, deposit thresholds and combination constraints run as guardrails across the portal, the host stand and walk-in entries. Overbookings and missed deposits stop happening by default, not by discipline.

  • 03

    One source of truth for every booking channel

    The customer portal at equimise.com/platform/reservations, the host stand and the floor map all read from the same configuration. Update a deposit rule once — it applies everywhere before the next booking arrives.

What operators ask when they're switching booking systems.

  • Does the customer portal update immediately when I change a rule?

    Yes. Changes to tables, sections, pacing caps, deposit rules and blackouts publish immediately. There's no separate publish step — the next guest search reflects the current configuration.

  • Can I set different deposit rules for different nights or services?

    Yes. Deposit triggers can be set by party size, service type (lunch vs dinner), day of the week, or a specific date range. Public holiday and special event policies can override the baseline rules.

  • What happens to existing bookings if I change a table's turn time?

    Existing confirmed bookings are not affected by configuration changes. The updated turn time applies to new bookings only. You'll see a warning if a pending booking conflicts with a rule change.

  • Is the customer-facing booking portal separate from this?

    Yes. The portal your guests use to book is at /platform/reservations — it reads from your configuration here. If you want to add a booking button to your own marketing site, that lives at /product/online-reservations.

  • Can I manage multiple venues from the same configuration screen?

    Yes. Shared rules (deposit policies, cancellation windows) can apply across venues with per-venue overrides for layout, capacity and hours. One change rolls out everywhere, or you can keep each venue's settings independent.

The configuration drives the whole system.

Configure once. Let the floor do the rest.

Book a 30-minute walkthrough. We'll set up your floor plan, sections and deposit rules — and show you the customer portal updating in real time as you adjust them.

Book a demo See pricing